Resume

Resume Details

C. B.

Location	Knightdale, NC
Contact	Click to View Contact
Source	Direct Candidate

Salary	N.A.
Rate	N.A.

Resume

Professional Summary
19 years Software Testing experience (system, functional, regression, acceptance, stress), 
7 years Test Lead experience, 19 years Manual Testing, 7 years Automation Testing 
(Selenium, QA Wizard Pro, Quick Test Pro, WinRunner, LoadRunner, Nunit, Sun Accessibility Helper, 
Message Generator Traffic Simulator)

Education      
North Carolina State University, Raleigh, N.C.     Computer Science Minor      M.A.  English                            
Meredith College, Raleigh, N.C.   B.A. English     Business Minor    

Professional Experience

Software Test Lead (November 2011 - January 2013) 
Sensus, Morrisville, N.C.  
Test Lead for Device Manager application. Tested end-to-end AMI (Advanced Metering Infrastructure) solution for a communications network. Used Agile testing methodology.  Performed database queries using SQL Developer. Coordinated off-shore testing with Brazil team.  Performed system and integration tests for Remote Network Interface AMI system. Automated tests using Selenium and QA Wizard Pro. Used DB Visualizer and SQL Server Management Studio. Developed and executed test cases. Entered and tracked defects. 

Senior Software Tester (September 2008 - October 2011) 
Elster Integrated Solutions, Raleigh, N.C. 
Tested end-to-end AMI solution for an IP-based communications network.  Worked with UNIX. Executed Interoperability Assessment tests to verify Home Area Network devices. Verified interfaces.  Created and developed test plans and cases based on customer requirements. Developed and executed scripts using Python and XML to automate system provisioning, end-to-end network communication, and capacity testing. Performed database queries using SQL Developer. Debugged protocols using Wireshark. Validated command-response using EM357 Board Serial-Interface. Configured hardware and lab equipment. 

Automation Software Test Lead (October 2007 - January 2008)
Itron,  Raleigh, N.C. (Consultant)
Developed and executed manual and automated tests for automated meter reading products including the CENTRON OpenWay meter, RFLAN communications, Cell Relay, and Itron Enterprise Edition Curtailment Manager (C#, .NET, Oracle DB). Automated Events and Exceptions tests with Quick Test Pro (QTP).  Entered and tracked defects.

Software Test Lead (July 2006 - September 2007)
Hewlett-Packard, San Diego, CA. 
Tested digital printer platforms in the Retail Photo Solutions group. Coordinated test teams through project life cycle. Developed test plans; developed and executed test cases including XML scripts to simulate order input.  Verified software ran correctly in different hardware configurations (kiosks, order management software, printer consoles, and the printer). Loaded new software, firmware and base images.  Teamed with development, business and marketing to resolve issues.  Tracked, reported, and presented defect status during project reviews.

 
Software Test Lead (September 2005 - June 2006)
Credit Suisse, Research Triangle Park, N.C.  
Tested business areas in complex ERP and CRM systems for Fixed Income, Credit Derivatives, and Investment Banking and Client Intelligence applications, including REFS (Real Estate Finance System), and Spider (Call Reports, Custom Documentation Group, and Labor Study). Automated tests using QTP and managed results with Quality Center. Improved and implemented QA policies.  Led junior test team; identified and managed QA resources.

Software Test Lead (May 2005 - August 2005)
Glaxo Smith Kline, Research Triangle Park, N.C. (Consultant)  
Test Lead for Territory Alignment Tool, a web application. Developed test plans and test automation for features, tested features, and developed defect reports. Used WinRunner, Test Director and Clear Quest.

Senior Software Verification Engineer (Sept. 2004 - April 2005) 
Sony Ericsson, Research Triangle Park, N.C.         
Performed software system test for Sony Ericsson PC cards, including analyzing requirements and specifications, creating test cases, and performing tests to prepare products for Operator Acceptance and product launch.  Tested embedded real time firmware and communication protocols.  Set up feature integration and test environment. Developed automated Tcl scripts to verify AT commands against PC card releases. Tested using cellular information technology (GSM, CDMA, WCDMA, GPRS, and EDGE). Used Test Director.

Software Test Lead (June 2004 - Aug. 2004)
Glaxo Smith Kline, Research Triangle Park, N.C. (Consultant)   
Test Lead and only tester for GSK Base, a transgenic phenotyping system with an Oracle DB. Tested the web-based and manual entry application (VB). Automated tests using WinRunner and managed results with Test Director. Coordinated with off-shore developers and testers.

Senior Software Tester (Dec. 2003 - May. 2004)
Global Knowledge, Cary, N.C.  (Consultant)   
Tested the web-based and manual entry application.

Senior Software Tester (Aug. 2001 - Oct. 2003)
SAS Institute, Inc., Cary, N.C.      
Installed and tested (manual and automated) SAS Extract Transform Load Studio, a web-based data warehousing client. Tested DB2, Oracle, SQL Server, NCR Teradata, and SAS databases. Designed test plans and cases; tested; managed defects.  Developed automated accessibility tests using Sun Accessibility Helper. Coordinated with off-shore team.

Senior Software Test Engineer (Jan. 2001 - July 2001)
Nortel Networks, Research Triangle Park, N.C.      
Developed and ran Python and MGTS scripts to test cell phones. Tested Voice-over-IP and DMS features. Performed application, protocol, and system level testing of CDMA, WCDMA, TDMA, AMPS and GSM.  Used Test Director.

Senior Software Test Engineer (Aug. 1998 - Dec. 2000)
Qualcomm, Inc., Boulder, CO 
Tested Globalstar satellite phone and Qualcomm cell phones.  Installed software; evaluated if failures were due to test environment, tools, scripts, or target. Managed multiple test platforms, including Gateway Emulator, Gateway Simulator, Over-the-Air UT, Early Entry Bay Station, CMD80, HP8924C, and Anritsu.  Developed and executed Perl and VBScript scripts to verify the UT Program Support Tool, a Windows 2000-NT-98-95 tool to program NVRAM. Recommended and determined tools.  Developed WinRunner automated tests.  Used Test Director and Clear Case.

 
Product Verification Engineer (Oct. 1997 - July 1998)
Nortel Networks, Research Triangle Park, N.C.     
Developed manual and automated (WinRunner) tests of STP functionality against Bellcore, Nortel, and customer requirements. Automation Test Lead. Data networking, TCP-IP, routers, UNIX, network configuration, performance monitoring and troubleshooting. Tracked defects.  Received award for designing Verification web page.

Quality Assurance-Software Test Analyst (March 1997 - Sept. 1997)
Intuit, San Diego, Ca.    
Developed and executed test plans for internet-based TurboTax and desktop ProSeries TurboTax. Generated and executed manual and automated test cases, using LoadRunner for stress testing.

Software Verification Engineer (Nov. 1994 - Feb. 1997)
Nortel Networks, Research Triangle Park, N.C.     
Tested DMS software integration in the Customer Solutions-Vendor Validation Lab. SDK API test prime. Conducted call-processing tests for DMS-100 Call Distribution. Tested feature functionality and integration.  

Documentation Manager (Oct. 1990 - Oct. 1994)
Nortel Networks, Research Triangle Park, N.C.  
Researched, planned, and designed documentation in the New Products Integration group.  Managed internal database. Verified ISO compatibility. 

Technical Course Developer-Instructor (Jan. 1987- Sept. 1990)
Nortel Networks, Research Triangle Park, N.C.     
Designed and developed CBT and instructor-led courseware (software and hardware). 

 
Computer Skills

Programming Languages   
Java, C++, C, Python, Perl, Shell scripting, SQL, XML, VB.NET, VBScript, Tcl, Test Script Language, Assembly, HTML, Pascal, Intuit Pascal, BNR Pascal, Protel, COBOL, BASIC

Automated Test Tools
Selenium, QA Wizard Pro, QTP (Quick Test Pro), WinRunner, LoadRunner, Nunit, Sun Accessibility Helper, Message Generator Traffic Simulator

Operating Systems
Vista-XP-2000-NT-ME-98-95; UNIX (HP-UNIX 10.2, Sun Solaris OS 5.6); DOS; MVS

Defect Tracking Systems
Test Track Pro, ClearQuest, Quality Center, D5 (HP), Simple Test Case Manager (Qualcomm)

Software    
Ansi C12.22, Wireshark (network troubleshooting), SOAP UI, Oracle SQL Developer, Visio, VB.Net, InstallShield, JBuilder, Eclipse; SAS, Cisco Secure Intrusion Detection System, Globalstar UT Program Support Tool, Globalstar UT Diagnostic Monitor, Clearcase, ClearQuest, Test Expert, Eudora Pro, MPX-IWS SDK-API, TCP-IP, GUIDE (DMS simulator), Keybind (datafill), CALLSIM (position automation), Application Manager CI, API Message Trace Tool, Framemaker, MS (Excel, Word, PowerPoint, Outlook, Frontpage,); Adobe 

Hardware    
Anritsu, Anite, Gateway Simulator, Ericsson GSM-UMTS infrastructure, Gateway Emulator Satellite Motion Channel Simulator, No Motion Channel Simulator, Over-the-Air Globalstar User Terminal (TriMode and Single Mode Portable, Digital and Analog Fixed), Early Entry Bay Station, CMD80, HP8924C, ,HP w-s, DEC w-s, Sun SPARC w-s, IBM VM-CMS, DMS-200-100-19, DNX

Foreign Languages       
French, Spanish, Portuguese, German

Additional Education      

North Carolina State University, Raleigh, N.C.      
   Software Testing                                                                 2005
   Advanced Perl Programming                                           2003
   Computer Science Minor                                        1996 
   Training and Development Certificate                                1992
                 
University of California at Berkeley, Berkeley, CA.         
   Testing Windows Applications                               1999
   Planning and Software Metrics                                           1999
   Pascal, Advanced Technical Writing                                  1994

University of Colorado, Boulder, CO
    Telecommunications Theory and Application                   1999
    Software Engineering Methods                                          1998

University of California at San Diego, San Diego, CA.       
     Automated Test Strategies Independent Study                 1997

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