Resume Details
V. S.

Location Bridgeport, CT  
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Source Vendor Candidate
Salary N.A.
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Resume


VIJAY SHANMUGAM

 

 

PROFESSIONAL SUMMARY

·         12 years of experience in Software Quality Engineering, currently managing testing team for a leading Insurance company based at Hartford, CT. Worked with Performance, Automation and Functional QA / Regression / System Testing with a wide range of application on Windows and UNIX based platforms.

·         Gained rich IT experience working with Fortune 500 companies such as Yahoo! Inc (Research & Development), Hewlett-Packard, Citibank, General Electric (GE), Travelers Insurance, ST Microelectronics & DHL.

·          Eminent leader with strong negotiating and communication skills, capable of providing authoritative guidance to QA organization and led teams both in-house and third party testing teams.

·          Extensive hands-on experience with industry leading testing tools such as HP, Compuware, Rational, Borland to mention a few.

·         Serving as Banking Vertical point of contact as Delivery Manager, managing project delivery assurance, issue resolution manager and handling strategic proposals in Performance testing.

·         Managed 25+ associates under the capacity of QA delivery manager, closely monitoring their day to day project deliverables

·         Currently leading the technical Knowledge Management initiatives in North America region for Testing associates as per the Cognizant business goals.

·         Authored Process Handbook for Performance & Automation Testing process / Tools.

·         Handled strategic testing proposals for Fortune 500 Insurance and Banking companies.

·         Derived “Maturity Models” for Performance testing organization helping the clients to realize the current process flaws and identify Key Process Indicators (KPI) thereby helping them transform to best-in-class maturity level.

·         Have been a member of CCB (Change control board) representing QA Engineering team and track the project deadlines along with Project Management team

·         Collaborated with project managers to formulate Test Strategy for Regression & Performance testing.

·         Conducted post-mortem following Major releases, thereby improve the efficiency of QA team

·         Recommended design improvements to the project team for improved testability

·         Deriving test conditions (Manual) and test scripts (Performance / Automation testing) in line with Business scenarios

·         Consolidated test suite for Functional, Load, Stress and Regression test cases.

·         Well versed with Industry standard Bug-reporting tools

·         Vertical Domain Knowledge of Insurance, Banking, Retail, Mortgage and Semiconductors

·         Worked with Business users and Development team to gather functional and non functional testing requirements

·         Implemented Test Automation framework of HP LoadRunner & HP QTP

·         Demonstrated Testing Methodologies confirming to the software quality systems supporting SEI-CMM Standards

·         Actively Participated in company initiatives to improve project quality and performance through Knowledge sharing and Training Session

 

 

PROFESSIONAL EXPERIENCE

*In reverse chronological order.

 

Organization    :   Cognizant Technology Solutions.

Duration           :   18 May 2009 – Till Date

 

Organization    :   Expertus Infotech, UK

Duration           :   5 May 2008 – 04 Apr 2009

 

Organization       :  Yahoo! Inc., Research & Development

Duration               :  10 Apr 2006 – 23 Apr 2008

 

Organization       :  Hewlett Packard [HP]

Duration               :  29 Dec 2003 - 07 Apr 2006

 

Organization       :  Maveric Systems

Duration               :  21 Apr 2003 - 24 Dec 2003

 

Organization       :  AFT Software Solutions

Duration               :  03 Jul 2001 - 27 Mar 2003

 

 

Technical Skills

 

OS Platform

HP-UX 11.0, SOLARIS 9/10, Windows-2000/NT/XP/Vista/7 , RedHat Linux, IBM AIX

Programming / Scripting Languages

Server - J2EE(Core Java, JDBC, Servlets, JSP), PHP, Client - JavaScript (with HTML/CSS), C, C++, VBScript, AJAX

Testing Tools

HP Load Runner 11, HP Quality Center 11.0, Quick Test Pro 11, MS-ACT, Quality Center 11.0, Open STA, Php-T Framework, Compuware dynaTrace

Defect tracking Tools

Test Director 8.0, Quality Center Bug Tracking Pro, Bugzilla, JIRA, TeamTrack

Database / Tools

Oracle 8i/91/10g, MS SQL Server 2000, MySQL 5.0, DB2 / Toad 7.6, SQL Navigator

Web Servers

MS IIS, Apache

Application Servers

Weblogic, WebSphere, Resin, SilverStream

Others

2013 Microsoft Office - Excel, PowerPoint, Word & Microsoft Project Plan

 

·         Outstanding Contributor awarded at XL Insurance for delivery excellence in Performance testing and Automation testing space within a month of joining at XL TCoE

·         Selected as “Associate of the month” for winning Strategic Insurance proposals

·         Awarded Key performers’ of the Month at Sainsbury’s

·         Obtained e-Award at Hewlett-Packard from Project Manager for outstanding performance for a Performance Testing Project

·         Appreciation by Client (STMicroelectronics) for implementing Automation Framework for Factory Automation Project Performance Testing and also Training their Internal staff

·         Awarded Best Performer at client’s site from Maveric systems Management team

·         Certified against Software Testing, Network Monitoring

·         Honored by Business Head for Mentoring Resources with HP Load Runner at Hewlett-Packard

 

 

PROFESSIONAL EXPERIENCE

 

Client                     :  XL Insurance

Duration               :  Jan 2013 – Till Date

Role                       :  QA TCoE Manager

 

 

Roles and Responsibilities:

  • Managed Delivery across XL TCoE QA, Performance and Automation teams
  • Implemented best-in-class Strategy, Process Model, and Delivery Framework for QA, Automation and Performance testing at XL TCoE
  • Demand and Delivery Management for the Automation and Performance QA group
  • Designed Outcome based testing models to measure performance and automation team efforts
  • Provided guidance to Automation & Performance teams on conducting tool feasibility
  • Created cost efficient models to minimize efforts’ duplication and team capability           
  • Devised Governance Models for QA, Automation and Performance testing teams
  • Created Automation and Performance testing service catalog so that project stakeholders opt in per the budget allocated
  • Created Executive dashboards for Senior Management status reporting
  • Conducted post-mortem to improve the efficiency of QA team
  • Offshore co-ordination and project tracking against schedule deviations

 

 

Client                     :  Travelers Insurance  -  Personal Insurance & Claim Portfolios

Duration               :  May 2009 – Dec 2012

Role                       :  Version Testing - Manager

 

Roles and Responsibilities:

  • Derived the QA execution plan for core projects within Personal Insurance Business Technology such as OPL TMS & Strategic Platforms
  • Implemented the reporting framework to measure Version-to-Version performance across applications, which would be circulated to the PIBT Senior Management stakeholders
  • Managed Version Performance testing initiatives to support new functionalities / enhancements in Strategic and Direct platforms
  • Served as owner for QA Monthly metrics dashboard
  • Monitored the performance testing team closely to validate that the applications under the Personal Insurance adhere to Service Level agreements as per Business team’s expectations
  • Demand and Delivery Management for the Performance testing group for Version Projects
  • Created Performance testing team SLAs to improve efficiency and track consistently
  • Have Been instrumental in streamlining the NFR’s for core performance workflows and proposing profiling tools
  • Assessed the current state of Performance testing with Claim systems and derived performance strategy for the Claim Handling platform and directed team accordingly on the proposed roadmap
  • Contributed towards Claims systems assessments which considerably reduced the production fallouts resulting in the improved performance centric end-user experience
  • Derived QA training plans for the team as per the project needs, inline with company’s competency plans against appropriate associate levels.  
  • Implemented the  QA reporting framework to measure Version-to-Version improvements across applications
  • Managed Claim Version Performance testing initiatives to support new functionalities / enhancements
  • Served as Internal Auditor to validate QA process compliance
  • Devised  QA Governance Model
  • Offshore co-ordination and project tracking against any schedule deviations

 

 

Client                     : Sainsbury’s Inc

Duration               :  Sep 2008 – Apr 2009     

Role                       :  QA Test Lead

 

 

Roles and Responsibilities:

  • Accountable for all the deliverables from offshore and was acting as liaison between the client and the Performance team
  • Ensured that the performance process framework was communicated to offshore team and consistently followed across the release cycles
  • Consolidation of Business Processes for QA and Performance testing with Business Team
  • Implemented Design and Execution plan for Performance testing
  • Directed offshore team on Oracle NCA scripting using LoadRunner 9.1 for HR Modules
  • Used Ajax Protocol scripting for External iRec and Discoverer modules
  • Designed Controller scenarios for Execution
  • Owned Test Data Management
  • Conducted post-mortem to improve the efficiency of QA team
  • Offshore co-ordination and project tracking

 

 

Debenhams Yantra Upgrade

Client                     : Debenhams

Duration               :  May 2008 – Sep  2008

Role                       :  Performance Test Lead

 

Roles and Responsibilities:

  • Gathered SLA requirements for Performance testing and conduct detailed analysis on the endurance test results upon which recommendations was provided to the development team at offshore
  • Implemented the Performance test strategies and best practices leading to quick go-to market time
  • Recommended the necessary training programs to the engineers associated with this project for obtaining the Yantra product knowledge and based on the business needs the performance workflows was prioritized
  • Validated the Test scripts for the Debenhams Yantra 8x Integration for MSO modules
  • Understood requirements and translated to business processes, in-turn mapping to performance  test suite
  • Accountable for all the deliverables from offshore Performance team.
  • Prepared Performance Testing Scenarios
  • Implemented Business Processes as per the LoadProfile using LoadRunner 9.10
  • Load Injectors were employed and validated as per Perf requirements
  • Analyzed the User requirements along with the Specifications to confirm with the AVI   file flows
  • Test cases reviews and walkthroughs. Test Cases execution
  • Handling client calls with the UK client for meeting the project’s QA deliverables from offshore team

 

 

Yahoo! Alerts

 

Project              :Y! Alerts

Team Size            :  7

Period                   :  Aug 03 2006 – Till Date

Role                       :  Test Lead

 

 

 

Roles and Responsibilities

  • Handled Y! Local Alerts Release from QA perspective
  • Was a member of CCB representing QA Engineering team and track the project deadlines along with Project Management team
  • Created Web Services Automation using php-T framework
  • Individually implemented QA certification for a Beta release of Y! Alerts
  • Assisted Team members on QA best practices
  • Validated the product against business requirements using RTM
  • Extensive QA done on server capabilities, RSS feeds verification
  • Data-driven testing for the XML parameters via Post/get methods
  • Mentoring new team members on the QA procedures, Server validation techniques
  • Preparing status reports on weekly basis.

 

 

Yahoo! Mail- PIM Eagle release

 

Project :  Yahoo! Mail –Candygram Release

Team Size            :  5

Period                   :  Apr 20 2006 – Jun 29 2006

Role                       :  Sr QA Engineer

 

 

Roles and Responsibilities

  • Coordinating the work of QA team, verifying product features and integration requirements, ensuring the timely delivery of Test milestone and Product release
  • Analyzed the User Requirements and Specifications and Developed the Test Strategy
  • Participated in regular Project status meetings with the US team
  • Implementing Functional Testing Framework
  • Architecting Requirements to Use case with Test Scripts and Defects using TD
  • Preparing status reports on daily and weekly basis.

 

 

M6 FAP

 

Client                     : ST Microelectronics (Through Hewlett-Packard)

Team Size            :  4

Period                   :  Jan 25 2005 – Mar 25 2006

Role                       :  Test Engineering – Lead

Location               :  Italy

 

 

Roles and Responsibilities

  • Coordinated the work of testers, met end-users to determine product features and integration requirements, ensuring the timely delivery of Test milestones and Product release
  • Analyzed the User Requirements and Specifications and Developed the Test Plan
  • Participated in regular Project status meetings related to testing
  • Identifying use cases for Regression Testing from Crolles 2
  • Implementing Functional, Performance Testing Framework
  • Base-lining of Functional, Load and Stress Test Scripts for Automation(LR, QTP, TD)
  • Architecting Requirements to Use case with Test Scripts and Defects using TD
  • Installed and setup Load test environment from scratch, LR Controller, Load Generators

 

 

HP -Business Intelligence  

 

Team Size            :  1

Period                   :  Jun 29 2004 – Sep 27 2004

Role                       :  Performance Analyst

 

 

Roles and Responsibilities

 

  • On-site Development team coordination
  • Deriving Business Scenarios
  • Composing Performance test input templates
  • Coordinating with Manager for Performance test strategy
  • Developing and Executing the Load Runner Test scripts
  • Setting up Load Generators at Onsite (US, France, Hong Kong)
  • Base-lining response times for Scenarios
  • Preparing status reports on weekly basis

 

 

GLOBAL PQT  

Client                     : DHL (Through Hewlett-Packard)

 

Team Size            :  2

Period                   :  Feb 18 2004 to Jun 23 2004

Role                       :  Performance Test Engineer

 

 

Roles and Responsibilities

  • Deriving Business Scenarios
  • Composing Performance test input templates
  • Coordinating with Manager for Performance test strategy
  • Developing and Executing the Load Runner Test scripts
  • Base-lining response times for Scenarios
  • Preparing the Performance report

 

 

HP Business Support Center   

 

Team Size            :  2

Period                   :  Dec 30 2003 to Feb 16 2004

Role                       :  Test Engineer

 

Roles and Responsibilities

  • On-site Development and Business team coordination
  • Derived regression test cases from used cases and executed
  • Testing of Content submittal and staging reflection on application
  • Defect tracking accomplished using Chart tool.
  • Test status reporting on Daily basis
  • Assisting in defect metrics

 

 

GE  FORESEE 

Client                     :  GE

Employer             :  Maveric Systems

Team Size            :  4

Period                   :  22 Nov 2003 to 21 Dec 2003

Role                       :  Test Engineer

 

Roles and Responsibilities

  • Developing and Executing the Load Runner Test scripts
  • Base-lining response times for Scenarios
  • Setting up Load Generators at Onsite (US)
  • Coordinating for preparation of the final Performance report

 

 

ORBI ONE – DIRECT  8.2.0 

Client                     : Citibank

Team Size            :  5

Period                   :  Jul 03 2003 to 10 Nov 2003

Role                       :  Test Engineer

 

Roles and Responsibilities

  • Deriving Business scenarios with FS.
  • Coordination with client onsite
  • Preparing High Level Conditions / Test Scripts
  • Performed Functional Testing, Regression Testing, Database Testing
  • Identifying the failure trends using functional specifications, for establishing the complete testing process
  • Defect tracking accomplished using Test Director.

 

 

ORBI – COLLECT 7.3.1   

Client                     : Citibank

Team Size            :  4

Period                   :  Apr 26 2003 to Jun 28 2003

Role                       :  Test Engineer

 

 

Roles and Responsibilities

  • Developed High Level Conditions
  • Test case preparation
  • Executed Module level and System-Integration test cases
  • Performed Functional Testing, Regression Testing, Database Testing
  • Performed defect tracking and reporting using Test Director.

 

 

OMNI MAX

Client                     Omega-Bio Health Care

Team Size            :  6

Period                   :  03 Nov 2002 to 25 Mar 2003

Role                       :  Test Analyst

 

Roles and Responsibilities

  • Co-ordination with business team
  • Developing and Executing Unit and integration Test cases 
  • Regression testing scripts prepared using gap analysis document
  • Preparation of the Traceability Matrix to ensure the test coverage
  • Generating Defect report using bug tracking tool and Retesting on the bugs fixed

 

 

VERY INTERACTIVE NETWORK ADMINISTRATOR (VINA)

Team Size            :  3

Period                   :  08 Aug 2002 to 28 Oct 2002

Role                       :  Test Analyst

 

Roles and Responsibilities

  • Involved in design specifications of the application from the Business Requirements
  • Preparation of Test Conditions from the BR
  • Identified scenarios for performance testing
  • Developed Load runner scripts and executed
  • Prepared reports on performance testing

 

 

Noveaux Management and Information Systems (NMIS)

 

Client                     :  NOUVEAUX INDUSTRIES

Team Size            :   5

Period                   :  06 Feb 2002 to 28 Jul 2002

Role                       :  Test Analyst

 

 

Roles and Responsibilities

  • Developing Unit and Integration Test Cases
  • Executing Unit and Integration Test cases
  • Black box Testing
  • Generating Defect report using bug tracking tool
  • Retesting on the bugs fixed

 

 

SEAMS (School Evaluation Automation &Management Software)

 

Team Size               :  5

Period                     :  11 Jul 2001 to 29 Jan 2002

Role                        :  Test Analyst

 

 

Roles and Responsibilities

  • Co-ordination with Development team
  • Developing Unit and Integration Test Cases
  • Executing Unit and Integration Test cases
  • Generating Defect report using bug tracking tool
  • Retesting on the bugs fixed

 

 

EDUCATION

Bachelor of Engineering in Electronics & Instrumentation, ANNAMALAI UNIVERSITY, INDIA

 

 

Excerpts from Reference Letters

 

Everyone is very happy with the way things have gone.

We have highlighted several high priority bugs that would have made the system unusable had they gone into production.

-Julian Wilton, Sainsbury’s UK

 

According to me Vijay is a pleasing, mild mannered tech geek, with a penchant to work under pressure, addresses challenges and meets aggressive deadlines with ease, excellent thought clarity and agile decision maker. 

-Sriram, Debenhams

 

Vijay is very dedicated and hardworking person. He is highly energetic and enthusiastic and self motivated.

-Nirmala Raghunathan, Yahoo! Inc., R & D

 

Your contribution has been tremendous for the Alerts Beta release, please keep up the good work

-Raj, Yahoo! Inc., R & D

 

He has delivered work of great value in the areas of :

   Automated Functional testing and Performance testing

-Mike Pettigrew, STMicroelectronics - Italy

 

I have been very pleased to work with Vijay Shanmugam and I recommend him with greatest enthusiasm as a preferred member of the Program Test team.

-Andrea Cecconi, Hewlett Packard -Italia

 

Vijay is a valuable resource, our team thanks his astonishing efforts on flashing TIBCO flaws before moving to production

-Raymond Krzyzek, Test Manager – Hewlett Packard- US

 

 

“His dedication to the job was demonstrated repeatedly through the quality of his work.”

-Dinesh, POLARIS Software Labs

 

“Vijay contributed in ACT evaluation and shared LR knowledge to team with passion”

-Narayana Reddy, Program Manager – Hewlett Packard

 

 


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