VENKATESAN NAGARAJAN

Summary:

• Over 16 years of experience in the field of Testing, QA and Information Technology.
• Industry experience includes Insurance, Banking, Brokerage, Retail, Finance, Healthcare and Manufacturing.
• Skilled at Preparation of Project Proposal, Budgeting, POC, Resource Estimation, Test Scheduling, Test Plans, Test Cases, Defect Reports, Causal Analysis, Test Summary Reports and Quality Improvement Process.

Strengths:

• Manage 30+ members across offshore and onsite Performance Test Teams with $5M+ budgets
• Excellent communication skills and effective in peer leadership roles
• Proficient in onsite-offshore model of execution and the multi-location testing engagements.
• Work closely with project stakeholders, Client Decision-makers, Business Analyst, Developers and QA Process Team to capture the Testing requirements.
• Excellent at understanding and defining the high-level objectives of the system.
• Focused on guaranteeing customer satisfaction with the end production on time and within budget
• Expert in prioritizing multiple projects and managing customer expectations.
• Professional, proactive, positive, forward-looking attitude and willing to learn and quickly learn new technologies.
• Lead team member interviews, on-boarding, training, mentoring and evaluation.

Key Roles and Responsibilities:

• Performance Testing - HP LoadRunner
• Work with HP-Load Runner web services, Java and Web/Https protocols.
• Developing and customizing the test scripts using LR-VuGen.
• Enhancing the scripts with Parameterization, Correlation and Error handling.
• Design the different workload models with transaction mix and TPS rate.
• Perform various tests like Load, Stress, Endurance, Destructive tests.
• Protocols worked Web, Java, Web services
• Performance Monitoring.
• Configure all the server level metrics for Windows and UNIX.
• Server monitoring using web logic console and WILY.
• Performance Reports
• Analyze results at client side and server side.
• Generate detailed test report with all observations and Recommendations.
• Track work efforts through Daily and weekly status reports.
• Project Management
• Excellent technical writing skills with hands on experience in creating Business Requirements Documents.
• Worked as a single point of contact and facilitates Business, Architects, Development, CMS and UAT team across the geographies for quality test deliverables on time by adhering to
• Proficient in onsite-offshore model of execution and the multi-location testing engagements.
• Project Deck Preparation.
• Resource Sizing for Different Releases.
• Extensively involved in Test Data Preparation and Setup (Mainframe, Oracle, SQL).
• Experience in Build verification Testing, Interoperability Testing.
• Experience in Debugging Scripts and applications issues.
• Involved in finding performance bottle necks in applications, network and server.
• Proficient in Environment Setup.
• Executed Jobs in Mainframe.
• Worked as an Integration Test Engineer in many Projects.
• Prepared Automation framework for different approaches like Data Driven,

             Keyword and Functional Decomposition for tools like Mercury Interactive Win Runner, QTP.

• Execution and maintenance of Automation Test Cases using Quick Test Professional 8.0.
• Exposure in Business Processing Testing, Mobile Testing, Vulnerability Testing,

            Latency Testing, Network Firewall Testing.

PROFESSIONAL EXPERIENCE

MPHASIS an HP Company                                                                                                                                            Jul 2003 – Present

Client: First Republic Bank, San Francisco, CA                                                                                                             Nov 2012 – Present

Project Lead & Technical Manager in Testing

• Performance Testing for Middleware Testing.

• Project Management including Planning, Tracking, Estimation, Delivery and Status Reporting.
• Managing the Performance Testing Team using Soap UI Pro.
• Managing the Automation Team using Test Complete.
• ETL Validation, Data Harmonization logic.
• Client SPOC for all work-requests & requirements.
• Spear-headed knowledge transition from onsite to offshore team.
• Technical Review of critical work-components including design, code and test-results.
• Oversight of Test Planning, Resourcing, Scripting, Execution, Defect management and Reports.

Environment: Windows, Oracle 11g, TFS 9.0, SOAP UI Pro, Test Complete, Mercury Quality Center 9.2, QTP 11, Load Runner 11.5.

Client: FedEx, Memphis, TN                                                                                                                                      March 2010 – Oct 2012

Project Lead & Technical Manager

• Performance Testing for over 78 Applications.

• Project Management including Planning, Tracking, Estimation, Delivery and Status Reporting.
• Lead Performance Testing Team (30+ members)
• Client SPOC for all work-requests & requirements.
• Spear-headed knowledge transition from onsite to offshore team.
• Technical Review of critical work-components including design, code and test-results.
• Oversight of Test Planning, Resourcing, Scripting, Execution, Defect management and Reports.

Environment: Windows, Java 1.5 /1.6, Oracle v9, Perl, Linux Red Hat v7.2, Quality Center 11, Load Runner 11.0, Putty, Loadzilla, WILY, SOAPUI, Weblogic Console, PEG Tool, QTP 11.

Client: AMGEN, Los Angeles, CA                                                                                                                                    Jul 2009 – Feb 2010

Project Manager in Testing (Onsite coordinator)

APECS (Amgen Planning Execution and Control System)

• Data Migration Testing - Migrate the Data from 2003 Environment to 2007 with new User interface
• Project Management included Requirements Gathering, Analysis, Design, Coding, Data Migration Testing, UAT Support, and Deployment Support.
• Led the Build verification, Data Migration & GUI Testing Team
• Oversight of Test Planning, Resourcing, Scripting, Execution, Defect Management and Reports.

Environment: Mercury Quality Center 8.2, Microsoft Project Server 2007, Oracle 11 I, SQL Server, Windows, .Net, Microsoft Project, Mercury Quality Center 9.2, QTP 10.

Client: CITI Bank, New Jersey, NJ                                                                                                                               Feb 2009 – June 2009

Project Manager - Testing

CAS (Centralized Activation System). Created Single Unified data model for building new applications.

• Requirement Gathering, Analysis, Design, Coding, Build verification Testing, Data Migration Testing, UAT Support, Deployment Support.
• Led the GUI Testing Team (12 members)
• Knowledge Transition to Offshore Team.
• Oversight of Test Planning, Resourcing, Scripting, Execution, Defect management and Reports.

Environment: Mercury Quality Center 9.2, Microsoft Team Foundation Server SQL Server, Windows, .Net, Java, Quick Test Professional 9.0

Client: Charles Schwab, Inc, Bangalore (India), San Francisco, Denver                                                                  Jul 2003 – Jan 2009

• Schwab Compliance Central – Trade Restriction Web UI - Schwab Compliance Central to facilitate external employers (Compliance Officers) and manage compliance policy related to their employee’s trading activity.
• Bundled Offer Project – Advised Enrollment and Billing Enhancement Program to improve the overall Advised Offer client experience for enrollment and billing.
• Greenfield – Migrates all existing Schwab.com (Schwab Trading Site) developed by (Java) integrated to (.Net) environment.
• Auto Mass Migration – Ensured customers better benefits and minimize risks of transferring to higher cost tier...
• Client Segmentation and scoring – Offer Order system responsible for segmenting clients into four unpublished tiers (Pinnacle, Platinum, Gold, and Preferred) and delivered appropriate client experience within Schwab systems
• Offer Admin Tool – Offer Admin Tool allows retrieving the info of the core offers and non-core offers based on the search criteria
• SOMBA (Segmentation Offer Management Billing Administration) – Single authoritative source of data which setup clients correct service.
• Desktop CE & Renaissance – Renaissance describes the process for enrolling existing individual investor households and accounts in either the Basic Service or Enhanced Service.
• MARS – Multi-Channel Acquisition Relationship Sales (Siebel7.2) - system provided a single application that supported the future direction of client development and relationship building

Environment: Siebel 7.2 , Mainframe, DB2, .net, Java, Mercury Quality Center 9.2, Quick Test Professional 8.0, Test Director 7.6, Rational Clear Quest, Quick Test Professional 8.0, Rational Requisite Web, SOAPUI, Oracle.

Project Lead in Testing (Onsite coordinator)

• Requirements Gathering, Analysis, Design, Coding, UAT Support, Deployment Support.
• Executing the Test cases to ensure the functionality of the application between different builds.
• Functional Testing, Build Verification Testing, Interoperability Testing, Mainframe Testing, Automation using QTP.
• Oversight of Test Planning, Resourcing, Scripting, Execution, Defect management and Reports.

Environment: Rational Requisite Web, Siebel 7.2, .Net, Java, Solaris, Oracle 9.x, DB2. SQL Server, Microsoft Team Foundation Server, Windows, Mainframe, DB2, Quick Test Professional 8.0,

Mercury Quality Center 9.2, Rational Clear Quest.

Softsmith Infotech                                                                                                                                                   Mar 2003 – Jun 2003

Client: SYSCO, Inc., (Offshore) Bangalore

Test Consultant

Inventory Management System (IMS) – for selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other clients who prepare meals away from home.

• Converged base application functions into Requirement.

• Created Test Plan, Test Design, Testing, Defect Management, Test Summary Preparation.

Environment: AS/400, Rumba, TERMINAL SERVER, RPG/400, CL/400, SQL/400, Test Director 7.x, Win Runner 7.x.

Vinayaka IT Parkx                                                                                                                                                        Jun 2001 – Feb 2003

Client: In-House / Korean based Skill Test System similar to Brain Bench, Offshore (Chennai)

Quality Assurance and Test Engineer

• Skill Test System – collects testing student skills for different subjects, questionnaires.
• Human Resource Management (HRM) – Human Resource Management Activities.
• Lab Automation System (Hi-Tech LAB) – automated Clinical Lab
• Identified problem areas in current software, suggested improvements to the Software through discussion and knowledge gathering
• Prepared DRD and Base lining, Testing documents, Preparing Test Strategies, Test Plans, Integration Testing, Test Cases, Test Reporting and wrote Automation Script using Win Runner.

Environment: Java, JSP, Swing, OC4J, Oracle 8I, Win Runner, C Sharp (C#) Dot Net, ASP DOTNET,

SQL Server 2000, IIS, Web Server, DOTNET SDK, Visual Basic 6.0, Access 97,

Crystal Report 7.0.

Think Business Networks                                                                                                                                March 2000 – May 2001

Client: Global Electronics manufacturing services firm Offshore (Coimbatore)

Consultant

• ZGenie 1.0 & 2.0 (Www.ezVAR.net , www.Zgenie.com). E-commerce product provides price comparison, product review, and product rating for different products and web sites.
• Product Categories; books, movies, music, toys, games, electronics, Software and Hardware.
• ICON Fixing, Link Checker, XML Coding , Debugging , Content Testing & Server Testing, Defect Tracking - Using PVCS Tracker for Defect Tracking
• Wrote Test Plan for Web Update Functionality, Server Configuration, Build verification Testing
• Extracted Keywords from Web Sites with knowledge base.

Environment: XML, HTML, LINUX, JAVA, VC++, PERL, Oracle 8.1, PENTIUM Servers, WINDOWS NT.

Softech Infosys                                                                                                                                                            Nov 1997 – Feb 2000

Client: Global manufacturing services firm, Offshore (Bangalore)

Software Engineer

• Maintained and enhanced multiple Corporate and Customer-facing applications.
• Analyzed, Low-Level Design, Coding, Unit Testing, Status Reporting.
• Created Test plan for various Modules Testing Comprehensive User Training

Environment: IBM AS/400, OS/400, RPG/400, CL/400, RLU/400, SDA.

Spectrum Software Solutions                                                                                                                            May 1996 – Oct 1997

Client: Leading Textile Industries, Bangalore

Entry-Level Software Engineer

• Developed Product and Testing of a Textile manufacturing application.
• Analysis, Low-Level Design, Coding, Unit Testing

Environment: COBOL 85, IBM PC.

Hardware and Software Environment:

Hardware                                     IBM AS/400, IBM PC-AT Compatibles

Operating Systems                      OS/400, DOS, UNIX, Windows NT, LINUX

Products/Tools                            Toad, Query Connect, IBM DB2 Connect 9.0 , Siebel 7.2 , PVCS Version Manager, PVCS Tracker, Win Runner 7.x, Load Runner 7.x, Mercury Quality Center 11, Performance center 11 , Rational Clear Quest ,Rational Requisite Web, Crystal Report 7.0, Quick Test Professional 8.0, RPG/400, CL/400, SQL/400, SDA/400, SEU/400, DFU/400, RLU/400, Data Mart , Java Web Server ,Apache, VM Ware, WILY Introscope, VSS, T SVN, Soap UI Pro.

Languages                                    FORTRAN, Pascal, COBOL, C, Visual Basic 6.0, XML, HTML, XSL, XSLT

RDBMS                                         DB2/400, Oracle 11i, SQL Server 2008 (Management Studio), SQL

Education:

Master of Technology (M. Tech) in Information Technology (2001 - 2004) .PUNJABI University, INDIA.

Bachelor of Engineering (B.E) in Computer Science (1992 - 1996), BHARATHIAR University, INDIA.

Awards:

Received “Summit” award twice within one year for Outstanding Work and Leadership.