Professional Synopsis

 Project Manager with broad and in depth experience in healthcare and business analysis. He is an energetic, passionate team player with excellent interpersonal and communication skills who has a proven ability to professionally facilitate meetings, negotiate desirable outcomes and interview business and technical partners to obtain thorough business and functional requirements. He understands the healthcare landscape regarding Meaningful Use objectives, as well as developing UC Health’s ICD-10 IT Transition Plan. Ajay has worked with Healthcare, Insurance, Retail, Public Sector, Non-Profit, Life Sciences, Manufacturing and Distribution PMOs and recently at healthcare IS&T organizations as a pivotal part of their EMR implementations. He is a Certified Six Sigma Black Belt professional and is a skilled in all areas of the project, from planning through implementation. Ajay’s professionalism and work ethic are of the highest quality, he is a value to any team, and clients thoroughly enjoy working with him. He is also a Past President of CSO HIMSS and a member of the PMI.

Assignment Parallels

• Project managed project transitioning from ICD-9 to ICD-10 UC Health’s EMR system as well as several other Third Party clinical applications
• Collaboratively planned and scoped all project components of ICD-10 working closely with IT teams, Medical Records Director and Executive IT Leadership.
• Managed the vendor -UC Health impact assessment of ICD-10 and identified scope of work for EMR Build using estimate derived through the vendor’s Work Effort Estimator Tool.
• Managed project standardizing the program structure and facilitate the sharing of resources and management of 18 Epic related projects as part of a $100 million dollar initiative at UC Health. Program presented at local HIMSS with CIO & PMO Head at  http://www.csohimss.org/docs/UCHealthMeaningfulUseAPracticalApproach.pdf
• Managed multiple IT projects with different scopes and tasks as a member of the Project Management Office
• At Children’s Hospital LA, led project to manage and document the clinical specifications for Cerner PowerNote clinical notes development for Neurology, Urology, Ophthalmology, Plastics and Adolescent Medicine during Ambulatory EMR implementation.
• Managed multiple IT projects with different objectives and tasks as a member of the Project Management Office.
• Past President of Central & Southern OH HIMSS and HIMSS Fellow.

Certifications & Education

• Masters of Business Administration in Marketing, Fairleigh Dickinson University, Madison , NJ
• Bachelors in Commerce, Bangalore University, India
• Functional Oracle E-Business Suite R12 Training Certification
• Lean Six Sigma Black Belt Training – International Society for Six Sigma Certification

Experience

Project Manager

Ajay was responsible for developing and executing activities related to end-to-end program management, which included project plans, schedules and work effort estimates. He has managed work across different teams in a matrix environment (with Ambulatory, Inpatient and IT Revenue Cycle Teams with their own functional managers), monitored and reported on execution of deliverables through all the project phases and was responsible to ensure overall quality of the project and act as the escalation point of contact for the ICD-10 IT Work stream to the ICD-10 steering Committee.

UC Health, Cincinnati, OH - February 2013 to January 2014

• Managed UC Health’s IT transition from ICD-9 to ICD-10 for Epic as well as 10 other Third Party Applications
• Collaboratively planned and scoped all project components
• Assigned execution phase to UC Health resources through Planview
• Managed the Epic -UC Health impact assessment of ICD-10 and identified scope of work for Epic Build using the Work Effort Estimator Tool
• Reviewed and recommended translational tool for ICD-9 to ICD-10 from 3M to Medical Record Department for use during ICD-10 project and beyond for coders to code accurately
• Updated organizational ICD-10 steering committee with regular IT Work stream update
• Developed work breakdown structure for ICD-10 IT Transition plan for UC Health
• Collaborated and shared ICD-10 best practices with other regional healthcare facilities through ICD-10 Forum and HIMSS sponsored meeting
• Developed progress reports and monitored project milestones according to metrics established by organizational leadership
• Set up & utilized internal ICD-10 SharePoint site for “Single Source of Truth” for the project repository and worked with the Epic TS for Project Launch information to be shared with larger Epic Ambulatory and Inpatient teams

Program Manager

UC Health, Cincinnati, OH - February 2012 to December 2012

Ajay has strong Project Management skills with his ability to plan & manage a project rollouts and coordination across work streams for timely delivery. He has managed the overall program planning and status tracking across a large multi-million dollar EMR related infrastructure program for UC Health in Cincinnati in 2012. He had to collaborate with several stakeholders for the management of deliverables across a multi-location integrated delivery network. He presented status updates weekly to the Epic Management Team that comprised of the CIO, Senior IT Leadership, Functional Managers, PMO Leadership and the CMIO. He organized meetings and facilitated Risk/Issue management status reporting during weekly project meetings. He managed open issues through weekly one on one meetings with each Project Manager to ensure deliverables were met per plan. Project presentation available at http://csohimss.org/docs/UCHealthMeaningfulUseAPracticalApproach.pdf

• Managed project standardizing the program structure and facilitate the sharing of resources and management of 18 Epic related projects as part of a $100 million dollar initiative at UC Health
• Managed multiple IT projects with different scopes and tasks as a member of the Project Management Office
• Worked with diverse individual PMs in terms of skill set and knowledge and to created detailed project documentation such as project plans, project charters, risk/issue logs and meeting agendas and minutes

Project Manager

Ameritas Life Insurance Corporation Cincinnati, OH - December 2011 to January 2011

• Managed project which developed Application Rationalization Future State strategy with a 3 resource team
• Researched insurance products and associated business functionality in order to  understand where and how they would fit into the architecture structure
• Identified applications to sunset through organization surveys and applications that would require implementation after acquisition
• Scheduled and conducted brainstorming strategy development sessions and project plan for deliverable
• Researched architecture layers such as user/Presentation Layer, Integration & Process Components, Data Layer and Core Application Components

Project Manager

Children’s Hospital, Los Angeles, CA – March 2011 to October 2011

• Led project to manage and document the clinical specifications for PowerNote clinical notes development for Neurology, Urology, Ophthalmology, Plastics and Adolescent Medicine
• Managed multiple IT projects with different objectives and tasks as a member of the Project Management Office
• Worked with diverse individuals in terms of skill set and knowledge as well as and teams to create detailed project documentation such as project plans, project charters, risk/issue logs and meeting agendas and minutes
• Collaboratively planned and scoped project components and created project task list
• Scheduled and conducted multiple sessions to determine and document all relevant clinical requirements and objectives
• Met with physicians, IT & EMR vendor (Cerner) team members to qualify and quantify the work effort
• Developed close rapport with Cerner development team in Kansas City and Physician Champions to speed up development timeframe and meet project deadlines
• Supported the physicians during clinical notes content development to maximize patient data
• Smoothly mentored and transitioned project to CHLA employees after reviewing tasks, timeframes and support requirements

Project Manager

Inspirus Consulting, Cincinnati, OH - January 2009 to October 2011

• Managed project for the Oracle Forms & Reports migration to Oracle 10g at Spring Grove Cemetery
• Led migration of the existing application running on Windows and an earlier version of Oracle Forms and Reports to the latest version of the Forms and reports on LINUX
• Developed SOW and deliverables based on iterative discussions with project stakeholders and developers
• Managed stakeholders as well as onshore and global resources
• Ensured all project objectives were achieved in accordance with customer expectations
• Mentored project resources on how to improve the project outcome
• Enabled uncovering of potential quality defects, identified quality processes, evaluated and continuously communicated with team on project status and deliverables

Healthcare Vertical Program Manager

TechMahindra – Healthcare & Life Sciences Vertical -

• Managed Relationship and alliance with Oracle Healthcare Teams
• Worked with Oracle to develop Healthcare Transaction Base initiatives with Cleveland Clinic and Healthe and Dubai Healthcare City
• Managed relationship with Intersystems and GE/IDX for partnership in India and Africa on roll out of GE Centricity

Professional Services Manager

CDC Corporation - January 1998 to April 2007

• Led all operations, sales and development of the Midwest Region
• Created and managed training plans, performance reviews and salary administration, grievance resolution and INS reviews

• Managed 4 customers with revenue of approximately $2 million dollars
• Managed collaboration with Oracle Corporation on Middleware projects in Portal and Business Intelligence initiatives with customers

• Improved response and service to customers by empowering and mentoring employees in Cincinnati and offshore that resulted in improved customer satisfaction, quicker response time from 2-3 days to within 24 hours
• Improved internal and external support mechanisms, faster issue tracking and resolution
• Cross trained employees into areas such as Oracle 10gAS Portal and Business Intelligence that contributed in adding value to new customers such as Sanmina, Tempur Pedic & Igloo Corp and Anchor Hocking
• Managed Global Delivery Team based in Bangalore, India